Cookie Policy

This Cookie Policy, along with our Privacy Policy, details how The Devon Charcoal Company uses cookies on the website (“Site”).

1. What is a cookie?

A cookie is a small file of letters and numbers that is downloaded onto your computer or smartphone when you access a site. Cookies are used to collect information about how visitors use a site, for example which pages are visited most often and whether any error messages are received. They enable sites to work more efficiently by distinguishing users from each other and recognising when you have visited a site before. Without certain cookies, some areas and functionalities of a site will not work (e.g. user logins).
If you would like to find out more about cookies please visit or, which explain how cookies work and how you can manage their use.

2. How we use cookies

The Devon Charcoal Company may use these cookies as follows:
– Strictly necessary cookies
We need to use these cookies to operate our Site and allow users to move around, use the features and log into their account.
– Analytical/performance cookies
These let us recognise and count the number of users on our Site. They also let us see how users move around. We only use these cookies to improve how our Site works.
– Functionality cookies
These are used to recognise users when users return to our Site, so that we can personalise our content for users, greet users by name and remember their preferences, account settings and features.
– Targeting cookies
These record users’ visit to our Site, the pages users have visited and the links users have followed. We may need to use this information to make our Site and its content more relevant to user interests and preferences. We may also share this information with third parties for this purpose.

3. What else do users need to know?

Third parties (e.g. advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These will probably be analytical/performance cookies or targeting cookies.

Users can block or delete cookies by changing their browser settings. If users use different devices in different locations users will need to check that each browser is adjusted to suit their cookie preferences. However, if users use their browser settings to block all cookies (including strictly necessary cookies) users may not be able to access all or parts of our Site or log into your account.

The Devon Charcoal Company has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are using cookies. You acknowledge and agree that it is your responsibility to review this cookie policy periodically and become aware of modifications.

4. Contacting us
If you have any questions about this Cookie Policy, the practices of this site, or your dealings with this site, please contact us at

This document was last updated on 14 December 2017